That's terrific! I'm glad to hear that the riders of your community now have a voice. Here is a link to our reports http://www.straphangers.org/reports.html. The website holds all of our reports dating back to 1998.
Again, congratulations and don't hesitate to contact us should you need assistance in the future.
Field Organizer, NYPIRG Straphangers Campaign
9 Murray Street, 3rd floor, New York, NY 10007
Phone: (212) 349 6460 Fax: (212) 349 1366