Up until SQL 2012, I recommended installing Books On-Line (BOL) anywhere you installed SQL Server. It made looking up reference information simpler, especially when you were on a server that didn’t have direct Internet access. That all changed today. I started the new Help Viewer with a local copy of BOL. I actually found what I was looking for and closed the app. Or so I thought. Then I noticed something. A little parasite had attached itself to my system. Yep, the “Help” system left an “agent” behind. Now I shouldn’t have...