Fax to the Mayor regarding degraded Shuttle Service
Thursday, January 05, 2006
Mr. Mayor and Mr. Lepore,
Things have gotten very bad again with the Shuttle Service. The Ridership feels like it is being ignored. We have taken many steps over several months to let you know of our plight. I understand the frustrations you must be having in managing the Occupational Center, but if it means have a Township employee on sight to oversee operations until something can be resolved then it must be done. Something must be done.
I have been told that emails are not being read that I send, nor is the weblog I established being used as a place to find out the status of the shuttle. The township is obviously not getting too many updates from the occupational center.
Here is the site of every service disruption/ problem the Ridership has been having.
http://weblogs.sqlteam.com/brettk/archive/2005/11/14/8302.aspx
Or if you Google: “West Orange Ridership Community” it is now the first hit on the list.
In the past we have asked for your guidance on how best to resolve these matters and have had offers of future meeting, but no concrete advice on how to overcome these problems.
This is not like installing speed bumps in St.Cloud. This is an issue that needs to be addressed immediately.
Thank you for your time
Brett Kaiser
West Orange Ridership Community
(973) 802-2816 (Bus)
(973) 736-2791 (Eve)
This Fax was prompted by Peggy's Letter Below
Brett, I'm going to try to post this on the blog (I'm still having no luck
with that, maybe it's because I'm on a Macintosh), but I wanted to let you
know that the #2 Jitney has not made its morning runs for two days in a row
now. Apparently the driver told one of our riders that the vehicle has been
having door problems, and he had to have it repaired yesterday, but somehow
it made the evening runs from S. Orange station. This morning it did not
show up again, and about eight or 10 people walked down Walker Road to South
Valley and waited for the jitney that stops there. The driver on that route
refused to even open the door at first, because she already had people
standing in the aisles and didn't think it was safe to operate with so many
more people on board. One rider blew a total fit in front of the jitney, and
as several of us began the hike to South Orange, the driver finally did open
the doors and let about four people on. The rest of us walked, and we were
all late for work this morning, as well as tired, overheated and angry.
This is not acceptable. We need to have a back-up system so that if a jitney
isn't going to come, we either have an alternative that will pick us up or
some kind of early notification that we have to find our own way to the
station. The hot line this morning was still talking about the problems on
the evening of Jan. 3, and said nothing about what's been happening with
Route #2 this week.